CJ Rewards
Sign up. Earn points. Get rewarded.
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Ways To Earn








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CJ Rewards Tiers
FAQ
How do I redeem my rewards?
1. Sign in to your account.
2. Click on CJ Rewards.
3. Click on "My Rewards".
4. Select the reward you would like to redeem and follow the prompts.
5. Copy and paste the code into the "Apply Promo Code" section in your shopping cart or during checkout.
Can I use my rewards coupon with other coupon codes?
You can use your rewards coupon on products that are already on sale, but you can't use it with other coupon codes at the same time. However, you have 12 months after you redeem your reward coupon to use it with other purchases that qualify.
Do CJ Rewards coupon codes apply to shipping or tax?
No, CJ Rewards coupon codes do not apply to shipping or taxes. They are only valid for product discounts, and the total savings are calculated before taxes and shipping are added.
Can I earn points on previous purchases?
No. Points are only awarded after you sign up for the CJ Rewards Program.
Can I earn CJ Rewards points for purchases made through third-party platforms?
No, CJ Rewards points can only be earned on purchases made directly on the CJ Pony Parts website. Purchases made through external retailers or third-party platforms do not qualify for rewards.
Can I use my CJ Rewards points to purchase items on third-party platforms?
No, CJ Rewards points can only be redeemed for purchases made on the CJ Pony Parts website and cannot be used on external retailers or third-party platforms.
Why can't I earn CJ Rewards points on purchases from third-party platforms?
CJ Rewards is only available for direct purchases on the CJ Pony Parts website, allowing us to manage the shopping experience and ensure accurate rewards tracking.
I returned my purchase that was made using a reward coupon. Will I get my points back?
When returning a purchase made on cjponyparts.com or at one of our showrooms, if you return your entire purchase, any points you redeemed for the Reward coupon will be credited back to your account.
However, for a partial return of a multi-item purchase, the reward coupon will still be considered used and any points redeemed will not be credited back to your account.
How do I receive my birthday bonus points?
1. Sign in to your account.
2. Click on CJ Rewards.
3. Click on "Earn Points".
5. Click "Birthday Bonus" and enter your birthday.
Why haven't I received points for my recent order?
Your order is currently under review, which is a standard procedure to ensure everything is processed correctly. You should see your points pending within 24 hours. If you still don't see your points after this period, please contact our customer support team for assistance.
How long does it take to receive my CJ Rewards points?
Points for purchases are added to your account 60 days after the purchase date. This waiting period helps us ensure everything is processed correctly, including returns or adjustments.
When do tier upgrades take effect?
If your new points total qualifies for a tier upgrade, it will take effect after the 60-day period once your points are added.
When can I use my points?
Your can redeem your points 60 days after your order ships. Points will show a "Pending" status for the first 60 days after your order ships out, and then automatically change to "Approved" when they are available for use.
When do my points expire?
Your points expire 12 months after your most recent CJs purchase ships out. You'll receive an email notification when your points are about to expire.
Can I be downgraded from one tier to another?
Once you earn Premium or RPM club status, you cannot be downgraded, as long as you still purchase 1X a year, no matter how much you spend after earning your status. However, if there are no purchases within a 12-month period, you will lose your points and tier status.
I see a MSRP price and sale price, which price do I earn points on?
Points are awarded for dollars spent, so you will earn points based on the final price in the cart.
How do I cancel my CJ Rewards?
If you would like to opt-out of rewards, simply unsubscribe here.